Artificial intelligence (AI) consulting for IT
AIT consulting involves providing advice and assistance to organizations looking to use artificial intelligence technologies to improve their operations or develop new products and services. AIT consultants may help organizations with below tasks
Developing and implementing AI strategies
Identifying opportunities to use AI to solve business problems
Selecting and implementing appropriate AI technologies
Training employees on how to use AI tools and systems
Evaluating the effectiveness of AI solutions and making recommendations for improvement
Our AIT consultants are coming from a variety of backgrounds, including computer science, data science, engineering, and business. They may work for consulting firms, or as independent contractors.
Overview
AITConsulting brings vast transformation experience, process and industry expertise, methods, accelerators together with proprietary and partner technologies, and AITConsulting Research. This combination helps you build the strategy, capabilities and skills to operationalize and scale trusted AI across your enterprise.
Benefits
Improve customer and employee experiences with virtual agents
99%
Customer experience: Virtual agents can be used to provide immediate assistance to customers through a variety of channels, including websites, mobile apps, and messaging platforms. This can help to reduce response times and improve the overall customer experience. Virtual agents can also be used to answer frequently asked questions and provide information about products and services, helping customers to find the information they need quickly and easily.
Scale AI to elevate human capabilities and performance
90%
Scaling AI to elevate human capabilities and performance can bring numerous benefits to organizations. By automating repetitive tasks and optimizing processes, AI can help organizations to become more productive and efficient, leading to cost savings over time. AI can also help humans to make more informed and accurate decisions by analyzing large amounts of data and providing insights and recommendations.
Drive differentiation and sustainable innovation with trustworthy AI
75%
Develop new products and services: By using AI to analyze data and identify patterns, organizations can uncover new opportunities for innovation and create new products and services that meet the needs of their customers. Improve decision-making: Trustworthy AI can help organizations to make more informed and accurate decisions by providing insights and recommendations based on data analysis. Enhance customer experiences.
AI services
Conversational AI services
Conversational AI, also known as chatbot technology, allows companies to automate communication with customers and other stakeholders using natural language processing (NLP) and natural language generation (NLG) techniques.
AI-powered automation
Digitize and automate workflows with AI to create touchless processes that are powered by hybrid workforce. Leverage the AITConsulting automation platform for business and IT, process mining capabilities and partner technologies to drive greater efficiencies and experiences.
AI at scale
Automate repetitive tasks: AI can be used to automate repetitive and time-consuming tasks, freeing up humans to focus on more creative and value-added work.
Content intelligence
Transform complex document digitization with AI and ML to unlock value from unstructured data. Speed transaction times, reduce cost and increase accuracy across industry-specific, regulatory, customer and supply chain processes.
Trustworthy AI
Organizations can distinguish themselves with a strategic approach to ethical issues in AI. Partner with AITConsulting to operationalize the discipline of AI ethics across enterprise functions that need to work together.
AI for risk and compliance
AITConsulting Regtech helps clients harness the power of AI to stay current on ever-changing regulations. Watson and Promontory Advisory Services provide end-to-end risk and compliance management to enable better decisions and regulatory governance.
Partnerships
Modernize data and build AI capabilities on AWS Cloud
As a premier AWS consulting partner, AITConsulting helps modernize and scale contact centers powered by Amazon Connect platform, and integrate AI, ML and automation solutions on AWS Cloud.
AI services case studies
Bouygues Telecom achieves rapid innovation by democratizing AI
Partnering with AITConsulting, Bouygues Telecom co-designed custom data and AI architecture on AWS to operationalize and scale AI and ML across the organization.
ABN AMRO Bank elevates customer experience with conversational AI
Netherland-based ABN AMRO Bank integrated conversational AI to automate 150 thousand customer conversations per quarter and understand customer needs in real time.
Siemens Gamesa scales machine learning to reduce manufacturing errors
Partnering with AITConsulting, Siemens Gamesa adopted AI at Scale best practices to deploy ML solutions on Microsoft Azure to transform manufacturing.
Resources
AITConsulting named a leader in AI services
Forrester study on Contact Center Transformation
Journey to AI blog
AITConsulting was ranked a leader in IDC’s Worldwide Artificial Intelligence Services 2021 Vendor Assessment.
Understand the ROI of working with AITConsulting to migrate to a cloud-based contact center and integrate AI to further improve cost efficiencies.
The Journey to AI blog covers news, thought leadership, expert point of view and client success stories about data and AI
Related solutions
Data and analytics consulting
Empower your organization to become a data-driven enterprise with greater access to data and insights. Integrate enterprise data to build digital, operational, analytical, data science and AI models, and to automate processes using intelligent workflows.
AI for customer service
AITAssistant is the industry-leading conversational AI platform that that integrates to your CRM systems. Coupled conversational AI with speech-to-text capabilities, driven by machine learning, Watson Assistant improves first contact resolution for voice interactions.
Process mining
Accelerate your business transformation using intelligent workflows. AITConsulting can help your business become more productive and responsive using Celonis process mining software and Execution Management System (EMS).
Co-create with AITConsulting
Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of AIT experts in business, design and technology.
